Return & Refund Policy
Thanks for shopping at Parkroadshoe.com.
If you are not entirely satisfied with your purchase, we're here to help.
Returns:
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You have 30 calendar days to return an item from the date you received it.
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To be eligible for a return, your item must be unused and in the same condition that you received it.
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Your item must be in the original packaging.
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Your item needs to have the receipt or proof of purchase.
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Defective items may be returned for any reason within 30 days of receipt with a full refund of your purchase price, including shipping costs.
Refunds:
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Once we receive your item, we will inspect it and notify you that we have received your returned item.
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We will immediately notify you on the status of your refund after inspecting the item.
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If your return is approved, we will initiate a refund to your credit card or original method of payment.
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You will receive the credit within 5-10 days, depending on your card issuer's policies.
Shipping your item back to Us:
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Please contact us and we will mail you a return label for your items.
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If you prefer to use your own shipping method, please include a copy of your packing slip and ship returns to:
Park Road Shoe Repair
332 Park RD
West Hartford, CT 06119
Contact Us:
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If you have any questions on how to return your item to us, contact us.
E-mail: gualanet@gmail.com
Phone: 860-461-1391